What is parcel auditing? Parcel auditing is a review of UPS, FedEx, or DHL parcel invoices for billing errors, overcharges, or service failures due to late package delivery. Once an error is identified, a claim can then be filed with the carrier in an attempt to recover the overcharge. Why is parcel auditing important? UPS,

UPS and FedEx have announced, and continue to update, peak season surcharges for 2021. Initially, peak season occurred once per year between Thanksgiving and Christmas. More recently, though, peak fees are becoming the new norm. Demand for nation-wide delivery is high, and e-commerce volumes are surging. It is important to analyze the impact of these

2021 has set the stage for a unique shipping climate. COVID has been a catalyst for exponential e-commerce growth, and traditional brick-and-mortar stores have taken a back seat to the increasing popularity of online shopping carts. With more than 25% of shopping now done online, retailers are looking for ways to get their products to

Effective 2021 – Both UPS and FedEx will implement a 4.9% increase to list rates. This increase represents an average across all service levels, and does not include accessorials, fuel, or other ancillary fees. As it is with every GRI period, the increase can impact every shipper differently – depending on unique package characteristics. One

In its most recent earnings, FedEx beat projections due to the surging demand in e-commerce, and the markets accelerated migration to online buying. Because most retail stores were forced to close up shop amid the COVID-pandemic, demand quickly went up for online purchases – and with that – residential package delivery. FedEx’s topline revenue for

Be patient. Resist the urge to sign the first proposal from the carrier. The goal is to receive the correct pricing, not the quickest. Often times, carriers use time to their advantage. Go in with a mindset that this process may require multiple rounds of requests and proposal drafts in order for best-in-class pricing to

The Grace Period Discount is an incentive offered by UPS and FedEx that, for a pre-specified number of weeks, will take the place of the earned discount. This period of “Grace” allows the shipper to maintain a static discount for a time, before a new earned discount is calculated.  The Grace discount comes into effect

As popularity grows for customers to receive their shipments faster and free-er, so does the demand for shipping options like FedEx One Rate, and UPS Simple Rate. These programs, also known as flat rate shipping, do not include any of the standard “extra” fees typically charged by UPS and FedEx. Instead, as long as your